GrievanceGrid

The Mission

To empower citizens and government bodies by transforming fragmented public grievance handling into a transparent, accountable, and AI-driven resolution ecosystem where every civic issue is addressed with integrity and speed.

An industrial-grade civic operations platform bridging the gap between citizens and administration. It automates classification, severity estimation, and optimal routing while providing real-time WebSocket tracking, SLA-based governance, and specialized workflows for field crews and auditors.